Working with WestMaids as a vendor to organize Calgary house cleaning for my clients here has been a fantastic experience. I've got a bit of a concierge type service where I work with relocating individuals that may need a hand organizing such things as utilities, movers, cleaning, mail forwarding, and other aspects as needed. Needless to say Nicole has been a lifesaver for me. Sometime I have a bit of a time crunch and have to organize several different services which can be tricky, and Nicole has been an incredible help in helping me out with the work load. I just send her my client's requirements and she makes sure that the scheduling for cleaning is taken care of on her end. All of the westmaids cleaners have also done a great job with the homes which makes my clients happy. They are a great partner to work alongside and really care about their clients which I appreciate.
22:02 31 Oct 19
With our hectic work schedules and frequent hosting at our house, having a professional, efficient, excellence-driven team to help make sure our home is spic-and-span has meant the world to us. Highly recommend!!
18:46 15 Oct 19
Ive been having cleanings for almost 3 years now and im really happy with the service. On time, friendly, responsible.
00:50 14 Oct 19
Was very pleased with the out come. Very friendly.
00:16 03 Oct 19
15:46 27 Sep 19
We've been with WestMaids for over a year now, and they always do a great job. I highly recommend them!
20:39 22 Sep 19
I was so pleased after my first cleaning that I'm having WestMaid come once a month on a permanent basis. Very prompt & nice staff. Very happy to be one of their clients.
22:17 23 Aug 19
Ashley did an amazing job cleaning my place. It was so nice to come home to a clean home. She was very professional and friendly. I would definitely have her clean again!!!!!
02:21 05 Aug 19
My apartment was in pretty bad shape and the crew did a great job cleaning it up. They were on time, efficient, and polite. I'm glad I called WestMaids Cleaning Services.
04:03 11 Jul 19
02:40 23 Jun 19
Was outstanding! They were punctual, friendly and very thorough.We came to a beautiful clean nice smelling home.I loved that they used nstural melaleuka products.Would totally recommend them.
Carol Claiborne Mumey
14:52 19 Jun 19
The best I've had clean for me in Calgary! And I've gone through several so-so or not good companies.
19:04 04 Jun 19
I've used WestMaids a few times now as gifts for my clients on moving day, or pre-list preparation to have a property looking its best before hitting the market. WestMaids is easy to book, great price points and great service! Looking forward to having a long-term business relationship with them moving forward. :)
02:25 04 Jun 19
Very happy with our move-out cleaning service from Westmaids! The place was spotless and the rates are the best in town. I would definitely use Westmaids again!
02:01 01 Jun 19
Wonderful- they’re super responsive and their website WORKS. Our cleaner does a fantastic job for way less money than other places I’ve looked into.
17:09 19 Apr 19
We booked this company after hearing good things, and we were not disappointed! We had been renovating our condo for months, and it was COVERED in dust. Two cleaners (who were on time, friendly, and professional) made it look brand new in less than four hours. We definitely felt like the price was reasonable for the thoroughness and quality of the cleaning. Would book again and recommend to others!
01:14 16 Apr 19
19:06 05 Apr 19
Fantastic company to work with. Ive been having cleanings for a few months now and im really happy with the service. The consistency is key for me because I run a business and am always in and out. The communication from Westmaids is great at accommodating me on this which makes my life much easier.
22:44 03 Apr 19
Wow! I am just absolutely thrilled by the service I received from Westmaids ... from the moment I called them, to the point where the work was done -- was professional all the way ... I could not be happier ... best $150 I ever spent!!!! ... just adding a review for the second cleaning, this week — superb work from Nadia ... there is no better cleaner in town, for this modest price, no way ... thank you Westmaids!!!
04:11 03 Apr 19
My house has never looked or felt better after the cleaning from WestMaids today. They cleaned more than I even expected. They were very friendly and professional. I work night shift and they were accommodating to my schedule. I will be booking them for regular service going forward and am extremely satisfied and happy with the experience. The price is VERY fair for what you get!
02:50 03 Apr 19
It’s always so lovely to come home after the Westmaids staff have been at our home! They do an excellent job! The house looks fantastic and always smells so clean and fresh! The ladies have always been so friendly and trustworthy as well! We are very pleased with our decision to have Wedtmaids help care for our home!
02:25 27 Mar 19
My cleaning lady retired a while ago and I have been trying different people and companies to replace her. WestMaids were on time, professional, open to my requests and suggestions, and did an outstanding job. They were so thorough. And, I am very particular! I will be using them on a regular basis! Thank you WestMaids :)
20:36 26 Jan 19
Today was my second time using westmaids and their service from booking to cleaning to payment was incredible. Supper friendly and flexible management working the bookings, the cleaning was Impeccable, she did amazing work was super nice and friendly and also brought her out cleaning supplies. The price was very reasonable for the amount of work and quality of work done. Very great service if you ever need cleaning done quickly and professionally definitely give them a call
01:06 09 Jan 19
We’ve had westmaids twice now and they are amazing. We have two toddlers and keeping up with the cleaning has just become too much since I went back to work. We get two people for 2.5 hours and it’s SO clean when they are done. They have a high attention to detail and nothing gets missed. My only regret is that we waited so long to bring them in.
02:47 04 Jan 19
Very consistent cleaning service, will refer to others.
01:13 04 Jan 19
01:08 04 Jan 19
Best maid service experience I have had hands down! The staff are incredibly friendly, time efficient, and didn't have a problem working around my cat and dog. Will definitely be using their services again.
04:39 20 Nov 18
Will definitely recommend! Enjoyed working with these guys, competitive prices and reliable service. Thanks!
19:51 10 Nov 18
We just used Westmaids for the first time and are beyond satisfied with the results! Giselle was on time, friendly and did a wonderful job cleaning our home...she didn't miss a thing! After trying many cleaning services in Calgary we have finally found the right one for us! The online booking and payment system they have is also very convenient. Thank you!
15:16 03 Nov 18
Wonderful company to work with. Reasonable rates, very professional, and work was impeccable. Very friendly staff, Nicole provides excellent customer service - keep up the great work!
17:25 01 Oct 18
Nadia did an excellent job!
03:07 28 Sep 18
I use westmaids services every two weeks and everytime it feels like I live in a new apartment. polite employee and great customer service! Definitely recommend!
21:47 12 Sep 18
Very Pleased. Had my home cleaned by Nadia. Excellent job done. I would also like to state that the customer service provided by Nicole was top notch! This was great value with great customer service.
21:25 12 Sep 18
We hired WestMaids to do a move out clean for us and they were beyond helpful and professional. We enjoyed the experience so much we hired them to do our move in clean for our new house as well!
00:27 12 Sep 18
Great job cleaning and very easy to book! Highly recommend and will book future cleans
17:09 10 Sep 18
Very reliable, and thorough service. I recommend WestMaids to anybody who values honesty in business and hardwork + effort.
03:26 10 Sep 18
Incredible work! Highly recommend this place to anyone who wants to get detailed clean house. Customer service is excellent .Will use them again
03:25 06 Sep 18
WestMaids is a great company with a strong focus on customer service as well as ensuring the highest standards in cleaningThe best cleaning i have ever had .Thank you WestMaids
01:05 31 Jul 18
Both cleaners were great and meets my expectations, will use them again
05:17 12 Jul 18
Always a consistent and reliable service for us. I enjoy dealing with their customer support team and the teams attention to detail is second to none!
16:14 10 Jul 18
Fantastic cleaning company with an obvious focus on their customers. I was housesitting overseas for a friend and hired Westmaids on a whim and I was blown away by the attention to detail and the steps they took to ensure everything was done to my expectations. Highly recommended!
16:47 13 Jun 18
I needed a new service company as my old one was having internal issues and slowly imploding. Finding WestMaids and using their online booking system really was the easiest I have ever thought possible and their service delivery and quality of cleanliness left nothing desired. I will be using them again - and again - and..well, you get it!
12:37 11 Jun 18
Thorough, flexible, great price, and great service.
00:23 27 May 18
Westmaids cleaned the heck out of my carpet. Smells great, looks better!
04:04 23 May 18
Incredible work! Highly recommend this place to anyone looking to get their house detailed clean and ready for an open house. Will definitely use again.
02:18 23 May 18
Another great cleaning experience! Thanks westmaids !
13:29 22 May 18
I hired WestMaids for a move out clean. It was simple and they did a great job. I will use them again.
04:13 15 May 18
16:43 10 May 18
Always Great service and value.
21:44 03 May 18
I booked an appointment on the WestMaids website and the cleaning team showed up on time and did an incredible job. The kitchens and bathrooms were spotless. The floors were also vacuumed perfectly. My wife and I are extremely happy with the results and we are booked in with the bi-weekly cleaning schedule.
02:16 30 Apr 18
Booked for a move out apartment clean and they did a fantastic job. 2 person team showed up on time and done in 2 hours. Very happy with the results. Would recommend!
01:19 30 Apr 18
West Maids did an excellent and thorough job cleaning my house. Very professional cleaning staff. They even asked if it was okay to use certain types of cleaning products because we have pets in the house! We will definitely be using westmaids again!
02:41 22 Apr 18
I've had Westmaids for 3 cleanings so far. Great work.
19:30 11 Apr 18
We originally hired westmaids for our office cleanings, and now I have them take care of my house as well. I am really happy with their consistency and communication at all levels. Having dealt with many cleaning services in my business I can tell you that these guys are one of the best!
Christelle De Bruyn
14:37 05 Apr 18
I've had my house cleaned by WestMaids three times (biweekly) and I'm very impressed. Nicole's customer service is excellent; she dealt with my past concerns in a professional and efficient way. The cleaning service met all my expectations. What I love most is how easy it was to set up...all arrangements were made online, payment included.
02:28 02 Apr 18
Did an amazing job, would 100 percent use this company again! Way better than other cleaning companies we have tried.
03:41 28 Mar 18
15:39 23 Mar 18
Westmaids experience was great. They have excellent customer service. So we got a move in.move out package for cleaning which basically included they clean everything and you can add on extras if you need. I have never used a cleaning service before, so I had emailed around to get some quotes or ask questions. Specifically since I also need a carpet cleaning as well as a house clean I wanted something together. I emailed nicole with questions and she immediately got back to me and offered to help me book it if I had any concerns. Through westmaids you can arrange a carpet cleaning as well as the move in and out cleaning service. It wasn't the cheapest of expenses or options out there. However, what I paid for is what I got, a well done job as well as the convenience of the company setting everything up in one afternoon. The oven was spotless, I would definitely recommend if you need like a Move out clean and or a carpet cleaning you go through these guys. I also recommend if you need any answered questions Nicole has all the answers and great customer service.
05:02 15 Mar 18
Thanks Nicole for booking me a great cleaning on short notice. Our house looks amazing! We will tell our friends for sure.
21:04 11 Mar 18
The staff are extremely friendly and helpful and the cleaners went above and beyond! Thank you so much for an amazing experience!
15:53 07 Mar 18
This is was my first time hiring a cleaner and I was very pleased. I think I keep a pretty clean home. However, there were a few stains/marks that I had long written off as permanent that Westmaids was able to make gleaming again!! My cleaner was prompt, polite, and thorough. We are now getting them to come back on a regular basis.
01:29 01 Mar 18
I hired WestMaids to prep my condo for sale after another company didn’t really do a good job. I was impressed with their attention to detail and their regard for my home. The girls knew I was listing it and they really made sure it was ready to show. Really happy and will be working with them again!
02:54 28 Feb 18
Such a great team. I scheduled a clean for my mom from Vancouver based on a recommendation and they not only did an amazing job but they were helpful through the whole process. We also have 3 dogs and I know what it is like to have to clean that place with them around and it is not easy haha kudos to them!
18:53 03 Feb 18
Booked for a one time deep clean and was so impressed I decided to rebook for ongoing cleans. Friendly and very professional. Easy to schedule?
16:35 03 Feb 18
Excellent customer service and great work.
17:59 28 Jan 18
Great job! Super friendly and efficient. I could only afford 2 hours of work, but had a long list of things I needed done. Cleaner brought her husband and daughter to help and so together they were able to complete it all in that time frame! Would definitely use again.
06:27 24 Jan 18
Amazing service. We stayed at an Airbnb for a week and made a bigger mess than we had hoped for. WestMaids did a wonderful job - Probably better than it was when we arrived.
04:43 18 Jan 18
Great rates and exceptional service. Will definitely be using again!
21:20 14 Jan 18
Best maid service around!
04:43 14 Jan 18
Roxana was fantastic and very thorough. Would recommend this company any time.
15:48 10 Jan 18
Very prompt and professional responses. Excellent website with quick and easy quote system.Punctual, professional cleaning teams. Excellent customer service. I would highly recommend this company to others.
01:55 16 Dec 17
Service was prompt. I booked with only 2-3 days notice. The cleaner did a great job.
05:51 04 Dec 17
WestMaids are great. Hard to add something others have not, but to summarize: amazing service, crazy clean, good price and she made my bed. That is all.
04:24 01 Dec 17
I've never used cleaners before, but after a long move, I decided to give WestMaids at shot. Not only did they arrive on short notice (the next day), my apartment has never been cleaner. After this experience, I'm looking forward to using them on the regular.
Alan T K Wong
04:48 13 Nov 17
The lady cleaning my apt is very efficient, friendly , did exactly what I want her to do for my apt. Nicole in the office is prompt to response to my questions as well. Reliable cleaning company to work with.
02:38 23 Oct 17
18:33 11 Oct 17
02:16 10 Oct 17
On time and great work !
03:13 30 Sep 17
Arrived exactly on time, did everything asked, and worked around us and our needs very well. Would recommend.
17:00 24 Sep 17
After trying a few different companies, I'm finally sticking with westmaids. the quality of the cleans is consistent, and the customer service on the management end is great as well. Pricing is competitive with other big companies (aspenclean, mango, etc). I love my westmaids team :). Highly recommend!
03:44 04 Sep 17
Finally a cleaning company that does a rock solid job of cleaning! Happy Customer :-)
00:29 01 Sep 17
17:51 30 Aug 17
There are a lot of different cleaning services in Calgary, but boy are we glad we found West Maids! The owners are very professional and the team that came out to clean did a fantastic job. We had a few areas of concern, as we lived in the same apartment for 3 years. (you can imagine some things got a little neglected) However, they were able to get everything back to 100% and we received our entire security deposit back. We look forward to working with you guys again when we are all moved into our new home! Thanks again, Kyle
01:11 16 Aug 17
Their website made it easy for my to make an appointment and the cleaners they hiring did a great job on my house.
23:42 11 Aug 17
Westmaids was very helpful in cleaning my house. I purchased a clean as a gift for my wife and they did an amazing job. She was so happy with it!
03:13 02 Aug 17
Great company. Me and my wife are very picky with services, so we have kind of high standards, especially when somebody enters our home. We got Premium Package from WestMaids (house cleaning and windows wash), and they exceeded our expectations. Strongly recommended for somebody who is looking for high quality service.
22:01 21 Jul 17
21:22 19 Jul 17
i am a cleaner for this company and they are very proffessional in business. i highly recommend them for cleaning. i have tons of positive feedback from my work. im detailed and thorough. you won't be dissappointed. trained staff.
23:41 05 Jul 17
Fantastic job, was able to use the site to find what I needed hassle-free, and was surprised at how fast they were in and out. Definitely planning on using them again.
19:51 04 Jul 17
Very reliable service! I requested a condo cleaning with little notice - they graciously accommodated me. The user interface was very straightforward. Would recommend!
14:37 02 Jul 17
Needed a cleaning company on a short time turnaround for the end of a short stay at airbnb in calgary. WestMaids was the only company i spoke to that was able to schedule a full clean within 24 hours, but were also able to include a carpet cleaning as well to take care of a spill. Booking and payment was extremely easy and the cleaners were super friendly and professional. When i spoke to the owner on the phone they even offered me a 10% discount since it was my first time using their service. Would definitely recommend for anyone needing their home cleaned in calgary.
23:08 04 Jun 17
03:57 03 Jun 17
Starting with the fantastic website where it is super easy to get an estimate and do a booking, Westmaids demonstrates exceptional customer service. Every special request we made (and we made a few) was handled with care and professionalism. The cleaning was excellent. Westmaids is a small Calgary business that will surely thrive because of the personal involvement and attention of the owners. Thank you so much Cristina, Vicki, Nathan and Boris for all your help in giving us exactly what we wanted! We will be working with you again, and also recommending you to friends.
23:46 02 Jun 17
Little experience with cleaning services, so I figured I would give Westmaids a try as they have great reviews. They exceeded my expectations at a reasonable rate, all done in a timely manner. Excellent attention to detail left my home much cleaner than any attempts I've made, I highly recommend their services.
16:50 09 Apr 17
WestMaids perfectly meets our needs for our Airbnb property. Easy to book, they arrive on time and the place looks great after they leave.
05:42 31 Mar 17
I'd just like to say a huge thanks to the staff at WestMaids. I was planning a large get together and wanted to get my place cleaned up prior but didn't have a lot of time, so I sent them an email asking if they had any availability. The reply was pretty quick, giving me a few options for best dates to schedule. This made it easy because I then just went online and booked the clean. I left my key for the staff, and when I came home later that day my place was spotless. Great experience and would highly recommend their service.
22:27 12 Mar 17
Loved the thorough clean of my house, ease of using their website and excellent customer service! I would recommend Westmaids to any of my friends and family members, as I really believe they do some top notch quality cleans! Very impressed :)
18:45 02 Mar 17
I am AMAZED at how immaculate my place looks. I will be recommending this company to all of my friends and family and will continue to use their services!!!
05:04 02 Mar 17
18:15 01 Feb 17
17:09 31 Jan 17
Best cleaning service in Calgary. Seamless, efficient, and high-quality cleaning. Plus the customer service was fantastic!
05:46 31 Jan 17
00:19 25 Jan 17
I have used a number of different cleaning services but always seemed to be disappointed - this ended right away with WestMaids. Their website makes booking so simple, the customer service was the best I have had and each cleaning day I continue to be surprised with the extra level of care that is taken with my belongings. Extremely happy and would recommend WestMaids to anyone!
19:42 02 Jan 17
I booked through these guys to clean my apartment before I moved to BC for work. They were thorough and did a good job. I was busy getting everything ready for the move, so the online booking was super convenient for me. Definitely recommended.
21:29 29 Dec 16
18:25 23 Dec 16
Booking this service is so elegant. Just go to the website, answer some simple questions about the size of your house, pick a date and time. Almost like magic someone shows up and cleans your house1 The cleaning was excellent, the user-interface is great. I love doing business with this type of company!
04:38 23 Dec 16
Great Service, and Friendly!
16:43 20 Dec 16
Two WestMaid cleaners arrived within the 1 hour window we had agreed upon. They cleaned for two hours (so 4 hours of total time) and did a fantastic job. I own a large dog so there was quite a bit a of pet hair around and they seemed to catch it all! Will be using them again.
22:06 19 Dec 16
Fantastic experience with this company. Love the online component with paying, no needing to get cash out. The cleaner was so thorough and left my place sparkling - she even did my blinds, which i learned comes standard! Would recommend :)
02:54 06 Dec 16
Great service! I love the online account where I can see my bookings. I have to go out of town for work on a semi-regular basis, so being able to schedule everything while traveling has made it super easy to come back to a spotless home! Definitely recommended.
19:51 04 Dec 16
20:21 13 May 19
Hi,I recently had Westmaids cleaned my house for the first time. I liked their service and I am only rating 4 is because they missed some areas in kitchen and pantry section, there are particles that I broom after they left and standing shower mirror has some spots . Apart from these things what ever they did was great and the lady who did my kitchen was attentive and thorough except that she missed the lower cabinet doors. I would call them again and would recommend to others. they are fast as well.
21:07 08 Apr 19
I was very happy with the cleanliness. Great communication between all parties, I was always kept in the loop about arrival times, need to reschedule etc. I would recommend WestMaids
05:17 31 Jan 17
Very friendly and polite staff, did a great job cleaning our apartment
22:09 11 Sep 19
Asked Westmaids to do a move in/out cleaning on my property and had to say it was quite a disappointing experience, especially after reading so many 5 stars on here. They came around pretty close to 1pm and called us and said they would be finished around 2:30pm (1.5hrs). Initially, we were told that this would be a 2 hour clean with 2 people, so we were wondering if we can get some sort of refund since it didn't take them 2 hours. Then they said they came at 12:30 which they lied, so they end up staying til 3 pm (which we did not request). Once they were finished, we were in a rush so we did not spot all the details of the place before they left. Afterwards, we found sauce stains in the kitchen floor and also noticed they totally forgot to vacuum my living room carpet. There were still crumbs of food and hair all around. The whole unit was only a 1400 sq ft unit and you would think they had more than enough time to finish the empty unit. They also took my only paper towel in the house (probably thought it was theirs). I would give them 1 star, however I called their # and explained the situation, and Nicole/Emily were nice enough to compensate me a little bit afterwards.
00:37 11 Sep 19
Update : Unfortunately, I have to edit this review. West Maids started off really well for us. We had 1 terrific clean ( the 1st one), one pretty good, then it went downhill. They had a new, seemingly inexperienced team every time they came to clean. We had to get things re-cleaned a few times. The last time this happened, they sent the same person to re-do the floors, which were streaky and actually sticky from all the soap that was left behind. Obviously, the cleaner was not too happy about this, as you can imagine. At some point during the cleaning, there was a very loud crashing sound from upstairs. My dog ran down to the basement, scared out of his skin. It scared my mother too, who was home alone. The cleaner finished the floors and left. A few days later, I found my fiberglass mop, broken in half, in the laundry room where we keep it. This is when I cancelled our cleaning with West Maids. I did not tell them about the incident, because obviously, we are a bit scared that cleaner (who knows where we live) would want retribution if he got in trouble. Beware.
17:10 07 Aug 19
Had to edit my review. First time they were great. Second time they showed up 45mins late. Third time they no showed. When i called them they couldnt even take responsibility and stopped answering. Good cleaners but the unprofessionalism killed it.
21:59 01 Dec 18
I recently got a quote from the website which was much higher than I expected, so I chose not to do business with them. The next day I received an email asking why I didn't book with them. I replied that they were too expensive. I received no response regarding my concern and instead have received form letter after form letter asking me to book with them. Why even bother asking why I didn't book of you aren't going to respond? If you're rich, go ahead and book with these guys. If you're like me keep looking because I found someone else for a third the price of these jokers and they don't harrass me to book constantly either.
23:28 06 Nov 18
Overcharged me by $110. Was never noted in any email confirmation sent to me. Didn’t help me out over the phone at all. Not happy with this company.
13:35 02 Jul 17
Arrogant owner Nathan refuses to live up to his word. They promise they will clean so thoroughly that you won't believe it. I can't believe that they think this is thorough. Horrible. Do not recommend.