*WestMaids is taking all proper precautions during Covid-19. Our cleaners have masks and gloves and we request that homes be empty for at least an hour prior to their arrival if possible. Bookings WILL be manually confirmed first prior to carrying out the clean to ensure all safety measures are adhered to.*

Booking Confirmed!

Thanks for booking with us, please read the info below to know what to expect before your cleaning.

Arrival Window

We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we’re running late, we’ll shoot you a call/text.

Schedule Changes

Because we reserve a time especially for you, please make any schedule changes 24 hours before your cleaning in order to avoid a cancellation fee.

Customer Happiness

If you are not happy with your service at all, let us know right away (same day if possible) and we will be back to make it right. Guaranteed.

Billing Details

A hold will be placed on your card one day before service, but you are not charged until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but it is just pre-authorization.